If your deparment or organization deals with different types of customers, this book is great. It has tips you can actually use in a call center enviroment. No fluffy stuff and no bull. Useful information that can be applied to almost every call. It's a great book to buy for all employees who will be dealing with internal and external customers over the phone.

This book is a real thriller. Like all good thrillers, there's a love story intertwined. It's a fast read and you'll almost feel the roller coaster's ups and downs. It's a quick read but well worth the time. Don't read the last two chapters right after lunch.

Those who are disappointed by the dregs of antebellum women's diaries predominating in publishing today will find plenty to make them happy here. This book is chatty, gossipy, quite frank and revealing, yet informative; in all, a true window into the lives of two sisters. I recommend it highly as a read, however; as a $45 purchase...go see if the library has it first. -Marianna

My two and a half year old son loves this book. I think I read it to him seven times just today. He has always been a dinosaur fan, but this book really brings the characters to life for him. He loves pointing out each dinosaur in each illustration and telling me their names. When we are not reading the book, he asks us to act out the roles of the dinos in the story. For some reason, I always get to be Tyrannosaurus Rex! I'm thrilled with the book because it is a fun story that also happens to offer factual information about the dinosaurs in it. It's been a great help to our discussion about which dinosaurs were herbivores and which were carnivores. Finally, the vocabulary is amazing, when I hear my son using words like "tantalize" and "serene" I know that the magic of reading aloud is working its wonders! Great book!

Even though it is titiled "Turbo C++", it is a great reference book for every C++ programmer. Materials are organized nicely. Details are presented in a concise and clear manner. Examples are very instructive. I highly recommend it.

I hate buying C++ books, because they never cover what I need. This book is the book that I learned C++ with, it jumps right into classes and all the important stuff. It provides readable examples and worthwhile tips. Unfortunatly I don't program using Turbo C++, but I was still able to find most of the content valuable.

First, I must state that I am biased about this book. Reason being is that I am one of the contributors - I have 3 poems in this anthology. However, that being said, I must honestly state that I found this book, upon receiving my copy, so moving, that after reading some of the poems and prose pieces I was moved to tears.

I feel there will be many woman who will be able to relate to many of the experiences so poetically worded in these pages.

Entrenched among the poignant words of everyday women are the words of Maya Angelou, Rita Dove and several other well-known poets and writers. What wonderful company!

It's a great, pick-it-up, put-it-down, read-it-anytime kind of book!

I spent my early childhood in Harlem, and this book felt like home. It's beautiful! It made me laugh and get misty eyed all at once. I think that with all the negative publicity Harlem gets it's important (especially for children who live there) to see their home portrayed with kindness and affection. To see a celebration of who and what's there now, with due respect to (but not focus on) what was there when their great-grandparents were kids. A celebration that doesn't include hate, gunfire and/or gangsters.

When was the last time *your* child saw something about a black neighborhood that didn't preach, didn't assume you wished you lived in Africa and wasn't about gangs, rappers or drug violence?

Is there anything new to say about the great Dutch artist Johannes Vermeer? Scholars have been obsessed with his paintings for years. To my delight, this book by Bryan Jay Wolf actually offers fresh insight into the issues that preoccupied the artist--and well as other Dutch painters in the seventeenth century. Issues of commerce, domesticity, private space, gender--and new innovations in technique, some of the most important in the entire history of painting.

The book is wonderfully illustrated, not just with images by Vermeer, but also by de Hooch, Metsu, Luiken, Netscher, Ter Borch, Rubens, Dou, van Hoogstraten, and Steen--and closer to our own time, paintings by Edward Hopper, Andy Warhol, Roy Lichtenstein, even Charles Addams--as Wolf explains the lasting impact of this strange and elusive artist. A must for anyone interested in Vermeer or in the social history of Dutch art.

I have never used Quick C, but I have read this book hundreds of times. It has good clear examples of C programming for a PC. If you write C programs for DOS, you will not be disappointed.